I am using FWV app for about 10 months now. I attend a lot of clients and when there is rush, it is not possible to record all their data into the system immediately, I record about 50% immediately and the rest later. But the process is simple. I am able to find all my clients most of the time, when I do not find records in the systems, I record them as non-registered clients.
We require 18 registers to record different services or other matters. All of them are available in the app. Finding the right record or entry in the paper register was time-consuming. Now we get everything in one place. The history of patient is just one click away in the tablet. We can view data whenever is required. The handling of Tablet looks smarter. Preparing reports are so easy, which directly submitted in the higher offices.
I also fell the guidance provided in the tablet very helpful. However, in reality, the client may not agree to a method suggested in the tablet, we do further counselling but if they disagree, we cannot force them. I would like to suggest some improvements by way of adding daily summary in dashboard, improving data sync and simplifying some technicalities like that is difficult for us to understand.
Mst. Mahbuba Maleque Papri, (Family welfare visitor, Upazila health complex, Cumilla Sadar South upazila, Cumilla